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Our Policy

Payment Terms:
We accept all major credit card, cash, and checks
All shipment FOB local warehouse. Back order also available.
Free local delivery with a minimum order of $2500. Free local delivery within 50 miles of the city of SAM'S Furniture warehouse.
Free assembly with every delivery
Any claim for defective merchandise must notify SAM'S Furniture within 7 days of delivery. Claims for defects or missing parts must be made within 14 days. After 14 days there is no service agreement (No Exception). Pictures are required to claim defective merchandise with a copy of the invoice. Please email pictures to We will not accept any exchange or returns on any used, previously displayed or assembled merchandise. There will be a 10% re-stocking fee for all returned items. (call for details)
No cash refund, exchange and credit only.
For all damage claims, please have the original invoice.